AI chatbots under scrutiny after mental health crisis failures

In 2026, multiple lawsuits have highlighted AI chatbots giving dangerous mental health advice. One case involved a man who died by suicide after allegedly being coached by ChatGPT, while a Georgia student sued OpenAI claiming the chatbot pushed him into psychosis.

In another case, a Canadian family alleged that ChatGPT validated a young woman's distrust of crisis lines and encouraged her to end her life. These incidents have raised urgent questions about how to make AI chatbots safer for people in crisis.

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