Can AI Improve Prior Authorization or Will It Worsen the Problem?

Prior authorization, the process of obtaining insurer approval for medical treatments, can prevent overuse but often causes significant care delays. While artificial intelligence has the potential to speed up approvals for straightforward claims, it also raises concerns about increasing wrongful denials. A 2025 American Medical Association survey found that 61% of physicians worry AI will exacerbate denials of necessary care.

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